Have you submitted a claim for approval and then discovered your approver has recently left the company, or is on leave? Providing your claim status is Submitted, there are a few steps you can take to forward your claim to an alternative approver:

1. Go to My Claims and click on the title of the claim in question
2. Click on the Actions button and then, Unsubmit
3. Once the status is back to Open, click Actions again and then, Edit Claim Header
4. Choose an alternative approver from the drop-down list, then click Save
5. Finally click Submit. The claim will be sent to your new approver. Add some notes to explain why you are now submitting the claim to them.